Privacy Policy

Effective Date: September 13, 2026

Artcrafters Scroll Saw (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use that information, and the choices you have regarding your information.

Our website is:

https://artcraftersscrollsaw.com/

What Information We Collect

We collect information that you provide to us when you use our website, create an account, place an order, contact us, or otherwise interact with our store.

Information collected while you browse our website

While you visit our website, we may collect information such as:

  • Products you view or search for
  • Your IP address
  • General location information
  • Browser type and device information
  • Information about how you interact with our website
  • Cookies and similar tracking technologies

We may use this information to operate and improve our website, remember your preferences, maintain your shopping cart, understand how visitors use our website, and improve our products and services.

Information collected when you place an order

When you purchase from us, we ask you to provide information necessary to process and fulfill your order. This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Account username and password, if you create an account

We use this information to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Communicate with you about your order
  • Respond to questions, refunds, returns, or complaints
  • Prevent fraud and protect our website
  • Calculate applicable taxes
  • Maintain your customer account
  • Comply with legal and accounting requirements
  • Improve our store and services
  • Send marketing communications when you have chosen to receive them

We do not use your payment card information for purposes unrelated to processing your transaction.

Cookies

Our website uses cookies and similar technologies.

Cookies may be used to:

  • Remember items in your shopping cart
  • Remember products you have recently viewed
  • Maintain your login or account session
  • Improve website functionality
  • Understand website traffic and usage
  • Measure advertising performance
  • Support advertising and conversion tracking

You can control or disable cookies through your web browser settings. However, disabling certain cookies may cause some features of our website, including shopping cart and checkout functions, to work improperly.

Microsoft Advertising and Universal Event Tracking (UET)

We use Microsoft Advertising and Microsoft’s Universal Event Tracking (UET) technology on our website.

Microsoft may collect or receive information from visitors to our website through UET, cookies, tracking technologies, and similar technologies. This information may be used to provide Microsoft Advertising, measure advertising performance, track conversions, and support advertising activities.

Microsoft may also use Microsoft Advertising data for its own purposes, including improving its services and reporting and performance analysis.

Microsoft’s collection, use, and disclosure of personal information is described in Microsoft’s Privacy Statement.

For more information, please review Microsoft’s Privacy Statement:

https://www.microsoft.com/en-us/privacy/privacystatement

Microsoft Advertising honors user choices regarding personalized advertising. Users may opt out of personalized advertising through Microsoft’s advertising settings.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include, where applicable:

  • The right to request access to personal information we maintain about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information, subject to applicable legal exceptions
  • The right to opt out of certain forms of personalized or targeted advertising
  • The right to control certain cookies and tracking technologies
  • The right to ask questions about how your personal information is collected and used

Advertising Choices

You may opt out of personalized advertising provided by Microsoft by using Microsoft’s available advertising privacy controls.

You may also control cookies through your web browser settings.

Please understand that opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements. You may continue to see advertisements, but they may be less personalized.

Microsoft provides information about its advertising opt-out choices here:

https://help.ads.microsoft.com/apex/index/3/en/56727

Privacy Requests

If you would like to request access to, correction of, or deletion of personal information that we maintain about you, or if you have another privacy-related request, please contact us using the information at the end of this Privacy Policy.

We will review and respond to privacy requests as required by applicable law.

We will not discriminate against you for exercising a privacy right available to you under applicable law.

Customer Accounts

If you create an account with us, we store information such as your name, address, email address, and phone number.

This information may be used to make checkout easier and to maintain your account and order history.

You may contact us if you want assistance with information associated with your customer account.

How Long We Keep Your Information

We generally keep personal information for as long as necessary to provide our services, fulfill orders, maintain business and accounting records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

For example, we may retain order information for at least two years for tax, accounting, and business-record purposes.

We may also retain information for longer when required by law or when reasonably necessary for legitimate business purposes.

Reviews and comments that you choose to submit may be retained as long as they remain relevant to our website.

Who Has Access to Your Information

Authorized members of our team may have access to information you provide.

For example, administrators and shop managers may have access to:

  • Order information, including products purchased, order date, and shipping information
  • Customer information, including name, email address, billing address, and shipping address

Our authorized team members use this information to fulfill orders, process refunds and returns, respond to customers, and provide customer support.

Who We Share Information With

We may share information with service providers and third parties that help us operate our website, process orders, accept payments, prevent fraud, provide shipping services, maintain our website, analyze website traffic, or provide advertising services.

We only share information as reasonably necessary for these purposes or as required by law.

Payments

We accept payments through PayPal.

When you make a payment, information necessary to process the transaction may be provided to PayPal. This may include information such as your purchase amount and billing or payment-related information.

PayPal’s privacy practices are described in its Privacy Policy:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Shipping and Order Fulfillment

We may provide your name, shipping address, email address, phone number, and order information to shipping carriers or other service providers when necessary to fulfill and deliver your order.

Website and Advertising Services

We may use third-party services to help operate our website, understand website traffic, measure advertising performance, and provide advertising services.

These services may use cookies, pixels, UET tags, or similar technologies.

Microsoft Advertising and UET are described above in the “Microsoft Advertising and Universal Event Tracking (UET)” section.

Marketing Communications

If you choose to receive marketing communications from us, we may use your email address or other contact information to send information about our products, promotions, or store.

You may opt out of marketing emails at any time by using the unsubscribe instructions included in the message or by contacting us.

Opting out of marketing communications does not prevent us from sending important messages concerning an order, account, payment, shipping, or other transaction.

Legal Requirements

We may collect, use, retain, or disclose information when reasonably necessary to:

  • Comply with applicable laws and regulations
  • Respond to legal requests or government authorities
  • Protect our website, customers, and business
  • Prevent fraud or abuse
  • Resolve disputes
  • Enforce our terms and policies

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

Security

We take reasonable measures to protect the information we maintain from unauthorized access, use, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy, your personal information, or wish to exercise a privacy right or make a privacy-related request, please contact us:

Artcrafters Scroll Saw

Email: artcraftersscrollsaw@gmail.com

Please include “Privacy Request” in the subject line when contacting us about a privacy request.

We will review and respond to privacy requests as required by applicable law.